Exchange Policy

If you need to exchange an item, simply contact us for a Return Authorization Number and then ship your item back. Once your item is received, we'll ship out your replacement item.

  • A Return Authorization MUST be requested from Military Boots Direct prior to exchanging an item
  • Items can be exchanged within 90 days of delivery
  • Exchanged items must be in new, resaleable condition with the original tags, boxes, & packaging
  • If the reason for the exchange is due to our error, Military Boots Direct will provide a credit for return shipping
  • Items exchanged after 90 days of delivery will be subject to a 15% restocking fee